Terms of service

Terms of Service
Last updated: May 14, 2025

Welcome to our online store (the “Site”). These Terms of Service (“Terms”, “Terms of Service”) govern your use of the Site and the services we offer. Throughout these Terms, the terms “we”, “us” and “our” refer to the business owner of this Site. By visiting the Site and/or purchasing something from us, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the Site or use any services.

Please read these Terms carefully before accessing or using our Site.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory of residence, or that you are the age of majority and you have given us consent to allow any of your minor dependents to use this Site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Your content (not including credit card information) may be transferred unencrypted and involve:

  • transmissions over various networks; and

  • changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

3. Products and Services

Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to return or exchange only according to our Returns Policy.

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right to limit the quantities of any products or services that we offer and to discontinue any product at any time.

4. Shipping

All orders are shipped from Erina, NSW, Australia.

  • Processing Time: Please allow up to 5 business days for your order to be prepared.

  • Standard Shipping: Delivery times vary between 2–8 business days depending on your location within Australia.

  • Free Shipping: Orders over AUD $100 may be eligible for free standard shipping, if offered.

Shipping costs are displayed at checkout. We are not responsible for delays caused by carriers, weather, or other external factors once the order has left our facility.

5. Returns and Refunds

Please refer to our Returns Policy for full details on eligibility, timeframes, and procedures for returns or exchanges.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person or per order.

You agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

7. Intellectual Property

All content on this Site, including text, images, logos, and graphics, is the property of the store owner unless otherwise noted. You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Site without express written permission.

8. Third-Party Links

Some content or services available through the Site may include materials from third parties (e.g. embedded Instagram feeds, payment processors). We are not responsible for third-party content, sites, or services and encourage you to read their terms and policies.

9. Errors, Inaccuracies and Omissions

Occasionally there may be information on our Site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors at any time without prior notice.

10. Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by law, our products and services are provided “as is” and “as available” without any warranties, express or implied. In no case shall we be liable for any injury, loss, or damage of any kind arising from the use of the Site or any products.

11. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New South Wales, Australia.

12. Contact Information

Questions about the Terms of Service should be sent to: kango.png@gmail.com